Olivia has personal experience of disability as the godmother of a child who receives services funded by the NDIS. Her godchild lives with severe and profound intellectual disability, autism, and physical disability resulting in significant mobility support needs and complex communication needs. Olivia has qualifications in Disability and Management and is currently furthering her studies in Disability and Developmental Education at Flinders University. Starting her career in the sector 12 years ago Olivia has held numerous roles in the management of disability services and supporting people living with disability who have high and complex support needs. Olivia believes in the use of a human rights approach to facilitate service user engagement, empowerment, choice and control, safety, and lifelong learning.